Each driver picks the language they want to read the app's stop instructions in — English, Spanish, Haitian Creole, Portuguese, French, Vietnamese, Chinese, Tagalog, Russian, Arabic, Polish, or German. Notes the office writes for a stop are translated automatically the moment a driver with a different language preference opens it, with a "View original" link always available if anything needs double-checking. Voice notes work the other direction too: a driver can record a note by speaking instead of typing, and it's transcribed to text automatically.